Privacy Policy

Last updated: October 9, 2025

Introduction

At PerkBook, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee benefits management platform.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number)
  • Company information and job title
  • Employee benefits preferences and selections
  • Payment and billing information
  • Account credentials and authentication information

Automatically Collected Information

We automatically collect certain information when you use our platform:

  • IP address and geolocation data
  • Device information and browser type
  • Usage patterns and platform interactions
  • Log files and performance data
  • Cookies and similar tracking technologies

Third-Party Information

We may receive information from:

  • Insurance providers and benefits administrators
  • HR systems and payroll providers
  • Authentication services and identity providers
  • Analytics and marketing platforms

How We Use Your Information

We use your information to:

  • Provide and maintain our employee benefits platform
  • Process benefit enrollments and claims
  • Communicate with you about your account and services
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and regulatory requirements
  • Provide customer support and technical assistance
  • Send marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell your personal information.

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in:

  • Cloud hosting and data storage (Supabase, Cloudflare)
  • Email delivery services (SendGrid)
  • Payment processing and billing
  • Analytics and performance monitoring
  • Customer support and communications

Benefits Providers

We share necessary information with insurance companies and benefits administrators to facilitate benefit enrollments, claims processing, and plan administration.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes and government requests
  • Protect our rights and property
  • Ensure user safety and platform security
  • Investigate potential fraud or violations

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Incident response and breach notification procedures

Please note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

Request access to your personal data and receive a copy in a portable format.

Correction and Updates

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal data, subject to certain limitations.

Opt-Out

Opt-out of marketing communications and certain data processing activities.

To exercise these rights, please contact us at privacy@perkbook.co.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

  • Account information: While your account is active and for 7 years after closure
  • Benefits data: As required by insurance regulations and tax laws
  • Communication records: Up to 3 years for customer support purposes
  • Analytics data: Aggregated and anonymized data may be retained indefinitely

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification under privacy frameworks like Privacy Shield successors

Children's Privacy

Our platform is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-platform notifications

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@perkbook.co

Phone: [Your Phone Number]

Mailing Address

PerkBook Privacy Team
[Your Street Address]
[City, State, ZIP Code]
[Country]